FAQ's

❓ Frequently Asked Questions – Luxury Desire

We’re here to make your shopping experience as smooth and transparent as possible. Below are answers to some of our most common customer questions.

 

🛍️ Do you accept returns or offer refunds?

No. All sales are final. We do not offer refunds, returns, or exchanges. Please review your order carefully before completing your purchase.

 

📦 How long does it take to process my order?

Orders are typically processed within 1–3 business days after payment is received. Orders placed on weekends or holidays will begin processing on the next business day.

 

🚚 When will my order arrive?

Estimated delivery times:

U.S. Orders: 7 -14  business days

International Orders: 7–21 business days

Please note: shipping times may vary depending on your location and the carrier.

 

📬 Will I receive tracking information?

Yes! Once your order ships, you’ll receive a confirmation email with your tracking number. Please allow up to 48 hours for tracking updates to appear.

 

🚨 What if my package is delayed, lost, or stolen?

Once your order has been shipped, Luxury Desire is not responsible for delays, lost, or stolen packages. If an issue occurs, please contact the shipping carrier directly with your tracking number.

 

📍 Can I change my shipping address after placing an order?

Unfortunately, we cannot make changes once an order has been processed. Please make sure your address is correct before completing your purchase.

 

🔒 Is my payment information secure?

Absolutely. All transactions are processed securely through trusted payment providers. We do not store your credit card or payment details.

 

📧 How can I contact you?

You can reach us at luxurydesireco@gmail.com.

Please allow 24–48 business hours for a response.